Please read the TERMS AND CONDITIONS OF USE (hereinafter collectively referred to herein as the “Terms”) of this Website carefully before using this Website. By accessing, browsing and/or using this Website, or the mobile version thereof, you hereby agree to the Terms. If you do not agree to the Terms of this Website, the Terms and Conditions of Use (as described below), or our Privacy Policy posted on this Website (as described below), do not use this Website. Please return to the Website and review these Terms from time to time, as they may be amended by Danone North America at any time and without notice to you. Any changes to these Terms will be effective immediately upon the posting of the revised Terms to the Website. If the Terms or revisions made thereto are unacceptable to you, you should no longer use this Website.


Our Website Terms and Conditions of Use, which is incorporated into these Terms by this reference, further describes the terms and conditions of using this website.


Our Privacy Policy, which is incorporated into these Terms by this reference, further describes the collection and use of information on this Website.


CreaMiser attempts to be as accurate as possible in its product descriptions and pricing information. However, CreaMiser does not warrant that product descriptions, colors, packaging images, prices, or other content on the Website is accurate, complete, reliable, current, or error-free. Prices and availability are subject to change without notice. Unless otherwise noted, prices for items ordered on the site do not include shipping costs or applicable taxes. Prices for products available at other retailers may vary from the prices listed on the Website.


You represent and warrant that you have the right to use any credit card or other means of payment that you provide to us. All billing information you provide to us must be truthful and accurate. Providing any untruthful or inaccurate information is a breach of these Terms and may result in cancellation of your order.

If there is a problem charging your selected payment method, we may charge any other valid payment method associated with your account. If there is no other payment method available to us, we may cancel your order.

Quantities are limited, and in some cases we may be unable to fulfill your order. If we are unable to fulfill an order after it is placed, please allow five to ten business days to receive a refund.

Orders may arrive in multiple shipments. Please allow at least five to ten business days to receive your product. CreaMiser aims for you to receive your order as soon as possible, but we do not guarantee shipping times. The risk of loss and title for such items pass to you upon our delivery to the carrier. However, if you have any problem with your order, including delivery, please contact us to see if we can assist.


We are committed to offering the best value and experience to our customers. Every issue is carefully handled by one of our customer solutions team members to ensure our customers are happy with the outcome!

Please reach out to us by phone at 1-800-905-3366, or by email at Orders.CreaMiser@danone.com.

All refunds will be credited to the Payment Method you used to make the original purchase. Please note, CreaMiser does not control when a specific credit card or payment method company processes a chargeback transaction. To find out the average amount of time it takes for the charge to appear and if you have any questions regarding the status of the chargeback, please contact your Payment Method company.

CreaMiser retains the right to not provide a refund or replacement for a request that is received by CreaMiser more than 30 days after the date of delivery. We also do not provide a refund or exchange for returned products that are damaged due to misuse, lack of care, mishandling, accident, abuse or other abnormal use. Please reach out by phone at 1-800-905-3366 or by email at Orders.CreaMiser@danone.com for all refund/replacement inquiries. This policy applies to purchase from CreaMiser; for returns and purchases of our products made at any other retailer, please consult the return and exchange policy at that retailer.